Design Sales Consultant

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Date: Sep 11, 2024

Location: Providence, Rhode Island, United States, 2888

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Design Sales Consultant to join our TEAM! As the Design Sales Consultant , we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.

Expected base pay: Expected base pay rates for the role will be between $52,000 and $65,000 + Quarterly Incentive* per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.

Responsibilities:

1. Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
2. Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
3. Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
4. Reports sales closures monthly.
5. Prospects for new business with an emphasis on Custom Builders and Residential Designers.
6. Makes outside sales calls as needed and follows up on leads to grow and drive business.
7. Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
8. Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
9. Evening and weekend hours are required.

Experience and Knowledge Required:

1. Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
2. Competencies: Sales/Customer engagement/Customer service Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
3. Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily.
4. Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.
5. Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers.

Other Pertinent Job Information:

• While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms.
• The associate may lift and move up to 80 pounds.
• While performing the duties of this job, the associate is regularly exposed to moving mechanical parts.
• The associate is occasionally exposed to fumes or airborne particles.
• The noise level is usually loud.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.