Enterprise Sales Development Representative

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Team: We are seeking a Sales Development Representative to join the Enterprise Sales Team. The primary function of this role will be to partner with Enterprise Sales Executives, drive and nurture prospect engagement, and assist in the sales cycle of athenahealth’s full portfolio. This role requires strategic and strong critical thinking skills in order to gain access to executives at multi-billion-dollar healthcare organizations. You will receive unique mentor experience partnering 1-to-1 with enterprise-level sale executives.

Job Responsibilities

70% Outreach Responsibilities

1. Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person.
2. Research and understand the complexities and trends in healthcare.
3. Develop territory strategy to penetrate market.
4. Help create and leverage existing marketing programs, such as events and webinars, to engage potential prospects.
5. Develop and implement new and creative outreach strategies.
6. Ensure quality of opportunities and leads so they become forecasted in pipeline.
7. Share market feedback with Sales Executives.
8. Nurture relationships with prospects to build sales pipeline.

30% Sales Operations

1. Consistently track all outreach in Salesforce.
2. Leverage internal and external resources to generate new leads.
3. Attend industry events and dinner seminars.

Typical Qualifications

1. Bachelor’s degree required.
2. 2+ years of corporate work experience; 2+ years of sales experience required.
3. Working knowledge of Salesforce.
4. Strong business acumen.
5. Strong critical thinking skills.
6. Excellent communication skills- both written and verbal.
7. Strong presentation and professionalism (both on the phone and in person).
8. A team player and positive attitude.
9. Ability to understand a full-cycle sales process.
10. Exceptional organizational and time management skills.
11. Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.

Equal Opportunity