CW Design Ops Specialist

Our client, a financial services company, is seeking a CW Design Ops Specialist
Location: Dallas, TX
Position Type: Contract
Job Summary:
The UX Specialist II oversees the process of designing and developing user engagement experiences for a variety of applications. While managing large projects under limited supervision, this job develops and documents functional requirements and translates into detail design documents. As a subject matter expert in user experience, this job works to research and develop design parameters, performance characteristics, and technical specifications of all products and components.
Key Responsibilities and Duties:

• Investigates and interprets how users feel about a system, looking at items like ease of use, perception of the value of the system, utility and efficiency in performing tasks.
• Translates user needs and business requirements into features and functionality for digital experiences.
• pproves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
• Maintains proficiency in design tools and possesses highly specialized knowledge of a specific technology.
• Recommends management the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
• Communicates the status of projects to clients and stakeholders.
• Coaches, reviews and delegates work to lower-level professionals.

• dditional Qualifications includes operational aspects necessary to Design Organizations including:
• +5 years of Design Ops/Project and or Program Mgmt, Creative Development experience within Design or Creative teams
• Knowledge management and communications supporting process
• Vendor management and tools provisioning
• Familiar with UX Design tools and comfortable interacting with JIRA, InVision, Figma, Sketch and/or related
• Playbook and process documentation development and governance supporting creative development and operations
• Ease of capability to manage various initiatives, projects aligned to CX journeys
• University (Degree) Preferred
• 5+ Years Required; 7+ Years Preferred
• Physical Requirements: Sedentary Work