Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Sales Manager, Individual Travel, is a business travel/leisure travel sales person who has demonstrated through performance a thorough understanding and competence in sales, account management functions and the hotel/business travel industry. Responsibilities include selling guest rooms and Hyatt services to transient market customers through corporate accounts, travel agencies, individual travel and wholesale groups. Duties include managing current accounts, ensuring proper solicitation of all transient markets, and may include travel to major cities within market.
Duties also include preparing and presenting effective proposals, presentations, maintaining well organized documentation and reports, utilization of Hyatt technology systems and coordination of customer service requirements with hotel operations staff as appropriate. The Sales Manager, Individual Travel, will also participate and may lead event meetings, sales and other staff meetings. The Sales Manager, Individual Travel, also works as a team member with the sales and catering staff and with assigned Administrative Assistant and other support staff.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- A minimum of 1-3 years of hotel sales or comparable experience preferred
- Must be proficient in general computer knowledge, hotelligence, rfp express, lanyon, and salesforce.com
- Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
- Prefer selling, negotiating, business writing and presentation skills training
- Community involvement and/or professional association is highly regarded