VP of Operations

Salary: $180,000

Other Forms of Compensation:

Pay Grade: 18

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Job Summary

Wolfgang Puck Catering is seeking an experienced and strategic Vice President of Operations to oversee business operations across multiple markets, ensuring efficiency, client satisfaction, and strong financial performance. Reporting to the President, this role is crucial in managing resources, driving results, and leading high-performing teams in delivering the exceptional Wolfgang Puck experience.

Key Responsibilities:

• Oversee regional operations with a focus on maximizing efficiency and meeting key performance goals in areas such as client satisfaction, financial performance, and compliance.
• Drive strategy and execution by developing and communicating the organization’s mission and ensuring alignment at all levels.
• Build and maintain relationships with senior-level clients, identifying needs and providing solutions that enhance account retention and satisfaction.
• Monitor and optimize staffing levels, skill sets, and team motivation, ensuring that each region operates smoothly and effectively.
• Lead and coach regional leadership teams, providing guidance and support to achieve corporate and financial goals.
• Ensure compliance with safety, sanitation, and regulatory standards while implementing systems that improve productivity and service quality.
• Engage in business development by participating in the sales process, from client negotiations to contract approval, and fostering new business growth.

Qualifications:

• 15-20 years of progressive food service management experience, with 5+ years in multi-unit operations.
• Strong leadership skills, with a focus on developing, recruiting, and retaining top talent.
• Expertise in financial management, client relations, and operational strategy across decentralized locations.
• Experience in managing compliance with state and local alcohol laws, safety regulations, and human resources policies.
• Ability to travel up to 75%, including overnight travel.

This job advertisement highlights key responsibilities and qualifications. The full job description provides further details on the scope and requirements of the role.

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Associates at Wolfgang Puck Catering are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drug-free workplace.

Req ID: 1352715

Wolfgang Puck Catering

SABRINA VERA