Theater Operations Specialist
The Opportunity:
As a defense mission professional, you ask questions others don't. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. We're looking for an expert like you to create solutions for missions that keep our nation safe.
This role is an essential part of U.S. Army's effort to build a persistent forward presence in the theater. You will assist a DoD client in refining and implementing a comprehensive theater movement and operations strategy for a dispersed workforce, operating in a non-standard, OCONUS location, in a bilateral setting on a rotational basis. You'll provide varying levels of support to customer support, process improvement, and operations as a Theater Operational Manager of U.S. service members entering and departing the region. You will ensure excellent support of teams, systems, programs, and hardware to better assist teams in their day-to-day operations. You'll perform a wide range of administrative and office support tasks for the department and managers to facilitate well-organized operations in support of in-region security assistance and security cooperation activities. You will oversee the execution of client current movement and contingency plans, and day-to-day operations, and analyze outcomes from security assistance engagements. You'll establish movement operating procedures, conduct in-country coordination for facilities and support, communicate with forward entities, and support crisis-action duties and responsibilities.
Join us. The world can't wait.
You Have:
- 5+ years of experience establishing and maintaining client or in-country relationships, security assistance, and security cooperation
- 2+ years of experience acting as a liaison between the operations team and other teams in the organization, including leadership and U.S. Government entities
- Knowledge of operational improvement plans
- Ability to be flexible, exercise initiative, innovate, and take poorly defined problems and convert them into questions for which practical solutions can be defined
- Ability to succeed in an ambiguous and fast-paced international environment with culturally diverse groups
- Ability to prepare and modify documents, including correspondence, drafts, and emails
- Ability to maintain electronic and hard copy filing systems
- Ability to install, configure, and operate workstation, telephony, video, and mobile hardware and software, including more established communications such as sat phone, as required
- Secret clearance
- HS diploma or GED and 10+ years of experience with operations support management, or Bachelor's degree and 2+ years of experience with operations support management
Nice If You Have:
- Experience drafting well-written communications to different business stakeholders, including employees, customers, and partners
- Experience collaborating with in-country experts and leadership, and keeping the executive team briefed
- Experience using Microsoft Office programs, including Word, Excel, and Outlook
- Ability to collect and analyze data to identify trends, diagnose problems, and create solutions to solve problems
- Ability to learn new technologies, systems, solutions, and procedures quickly, and identify opportunities for improving the support process
- Ability to resolve escalated teams and member issues quickly, efficiently, and within policy guidelines
- Possession of excellent verbal and written communication skills
- Possession of excellent interpersonal skills
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation:
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $84,600.00 to $193,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement:
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model:
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment:
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
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