Cybersecurity Platform Operations Consultant - PKI

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Job Summary

Health Care Service Corporation's (HCSC) Information Security Operation Team is adding a Cybersecurity Platform Operations Consultant to the PKI and Certificate Services Team. We are a dynamic group of experts looking to demonstrate emerging technologies to rapidly improve the ability of HCSC's business and IT imperatives. We are looking for a result-oriented and continuous improvement-minded individual who excels in a fast-paced work environment.

This position is for a Cybersecurity Platform Operations Consultant who will also assist in implementation, maintenance, documenting, and support of Encryption Services, Public Key Infrastructure (PKI) and implemented key management systems and Hardware Security Modules (HSM) support. This opportunity will provide ongoing training and growth for the incumbent who desires to continually learn and improve.

Essential Functions

1. Experience with Public Key Infrastructure (PKI)
2. Understanding and experience with the cryptography fundamentals.
3. Assist in the maintenance and support of all Enterprise Encryption Services protecting Data at Rest, Data in flight, and Transaction Data.
4. Implement changes and support end-to-end PKI infrastructure. Deploy, maintain, and troubleshoot systems for PKI Certificate Services Infrastructure data protection systems in accordance with standard procedures and change control policies and procedures.
5. Provide support of encryption technologies such as general purpose HSMs and Symmetric key management systems.
6. Work with multiple database protection functionalities including Native and Transparent Data Encryption as well as operating systems and file systems.

This hybrid role can be located in CHICAGO IL or WAUKEGAN, IL ~ relocation will not be offered; sponsorship is not available.

Required Job Qualifications:

1. Bachelor's Degree and 4 years of combined IT and security work experience with a broad exposure to infrastructure/network and multi-platform environments OR 8 years of related work experience OR 8 years of related military experience.
2. Requires knowledge of security issues, techniques, and implications across all existing computer platforms.
3. Familiar with a wide range of key management systems (e.g., Venafi, KeyFactor), certificate automation solutions, operating systems, security protocols, and native and transparent database protection functionalities.
4. Partner with senior members to evaluate upgrades and new products & technologies for the enterprise encryption solutions.
5. Proactively identify and recommend process improvements to reduce risk and improve operational efficiency and present complex security subjects to internal work groups and projects.
6. Prepare and document design, installation, and Operations & Maintenance guides.
7. Assist in audit and compliance-related documentation.
8. Support Certificate Management requests as per pre-defined set of procedures and within agreed Service Level Agreements (SLA).
9. Resolve problem tickets and assist other staff members as needed.
10. Monitor and troubleshoot PKI Certificate Services infrastructure services for problems and failures, providing support and resolutions.
11. Support Data Encryption Deployment, HSM & Key Management teams.
12. Support and facilitate the Global Key Custodian Program, PKI Vetter program.

Skills:

1. Strong oral & written communication skills
2. Problem solving / analytical skills, tools, and techniques.
3. Results-oriented, continuous improvement mindset
4. Organization and multi-tasking skills; ability to manage multiple projects and tasks
5. Ability to operate effectively under high-pressure situations and/or against deadlines
6. Ability to prioritize and make trade-off decisions.
7. Understanding of information security frameworks, incident management/response, security operations, and application security best practices
8. Ability to support Incident Response (gathering evidence from logs, etc.)
9. Experience with security team operations in complex technical environments
10. Ability to learn and adapt to new technologies and processes
11. Knowledge of emerging technologies
12. Experience with system and technology integration for various security technologies
13. IT standards, procedures, and policies (e.g., HIPAA)
14. Certificate & Key Management.
15. Security event monitoring systems.

Preferred Qualifications

1. Bachelor's OR Master's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
2. Be a flexible, self-motivated and results-oriented team player with an attention to meeting tight project timelines and schedules.
3. The ability to build relationships to collaborate effectively with other functional areas and understand the operational and cultural issues relevant to achieving superior results.

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HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$80,700.00 - $145,700.00