Oracle NetSuite - Director Global Product Management - Workforce Management
NetSuite SuitePeople Product Directors are part of a world-wide team pursuing innovative ways of delivering user-centered solutions that provide real value to our customer base enabled by a unique unified suite. They balance competing product demands to make investment decisions between new features, product enhancements, innovation progression and sustainability initiatives focused on small to medium-sized businesses across industries. You will be a key stakeholder in shaping the Human Capital Management product vision and aligning it with broader business objectives.
In this role, you will own the Workforce Management vision, strategic direction, define roadmap, track and drive adoption, and analyze information to define product and feature definitions for the NetSuite Workforce Management product line. You will directly lead a team of global product managers and work closely with product leadership, engineering, design, business stakeholders and customers to drive the development of our Workforce Management solution through an agile product development life-cycle environment.
Responsibilities
Key Responsibilities:
- Product Strategy & Vision: Develop and execute a long-term product vision and strategy for the Workforce Management (WFM) software portfolio including; demand forecasting, shift scheduling, time capture apps and wage rules engine.
- Product Roadmap: Own and refine the product roadmap, balancing business priorities with customer needs, market landscape and thought-leadership. Lead prioritization discussions and make strategic trade-offs to maximize impact.
- Product Development: Lead in implementing roadmap features by managing across the product life-cycle leveraging design thinking principles and agile development methodology. Collaborate and lead global teams through discovery and delivery through scrum teams including; Product Managers, User Experience Designers, Engineers, Architects and technical writers.
- Agile & Lean Practices: Drive Agile and Lean practices within the product management team to optimize product development cycles, increase efficiency, and foster continuous learning and improvement.
- Leadership & Team Development: Lead, mentor, and grow a high-performing team of product managers. Foster a culture of innovation, collaboration, and customer-centric thinking within the team.
- Cross-Functional Leadership: Collaborate with engineering, design, sales, marketing, customer success, and other departments to develop, launch and drive customer adoption.
- Market Research & Competitive Analysis: Lead deep market research, user insights gathering, and competitive analysis to identify market opportunities, customer pain points, and key trends influencing product decisions.
- Stakeholder Management: Act as the key liaison between senior leadership, sales, engineering, and external customers to ensure clear communication of product goals and deliverables. Present product strategies and updates to executive stakeholders.
- Data-Driven Decision Making: Leverage data and analytics to measure product performance, identify areas for improvement, and make informed product decisions.
- Go-to-Market Strategy: Partner with marketing and sales to define and execute go-to-market strategies for new products and features, ensuring seamless launch plans and positioning that drives product adoption and market share growth.
- Customer Engagement: Engage directly with customers and industry thought leaders to understand their unique challenges and opportunities, translating insights into actionable product features and initiatives.
Qualifications:
Education: Bachelor’s degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred.
Experience:
- Managing team of global product managers across international time zones fostering strong engagement, effective communication and high performance.
- 8+ years of experience in product management with strong success record, with at least 4+ years in a senior leadership role.
- Demonstrated success in managing enterprise software products, preferably with direct experience in workforce management software space across industries like Food & Beverage, Healthcare, Retail, Manufacturing, and more.
- Experience in leading global teams across international time zones and managing the product lifecycle from concept to launch at scale.
- Proven track record of driving product innovation, with understanding of Agile and design thinking methodologies.
- Demonstrated success in using qualitative and quantitative data to prioritize and inform decisions.
Skills & Abilities:
- Strong strategic thinker and the ability to craft and execute a product vision that supports overall business objectives.
- Deep understanding of workforce management solutions, including shift scheduling, timekeeping, and understanding of compliance implications.
- Ability to manage complexity and ambiguity in a fast-paced, dynamic environment.
- Excellent leadership, coaching, and mentoring skills with a focus on team development.
- Strong communication, presentation, and interpersonal skills with experience presenting to C-suite executives.
- Advanced proficiency with product management tools (e.g., JIRA, Confluence) and data analytics tools.
- Familiarity with global labor regulations, union agreements, and compliance standards would be an asset.
Why Join Us?
A senior leadership role in a dynamic, fast-growing tech company. The opportunity to own, define and execute the vision for industry-leading WFM software. Lead a talented team and drive product innovation that shapes the future of workforce management. Competitive executive compensation package, including salary, bonuses, and equity options. Comprehensive benefits and wellness programs.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
About Us
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Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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