Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
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POSITION OVERVIEW Job Title: Licensed Health Insurance Representative Job Type: Full-Time Location: Onsite, Orlando, FL MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have establis...
POSITION OVERVIEW Job Title: Licensed Life and Health Insurance Advisor Job Type: Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted pa...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Licensed Health Insurance Advisors wh...
SALARY $12.10 - $16.10 / hour - POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products an...
POSITION OVERVIEWWe are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with products and process-related inquiries while pro...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Licensed Health Insurance Advisors wh...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Licensed Health Insurance Advisors who...
POSITION OVERVIEWCUSTOMER CARE REPRESENTATIVE JOB OPENINGSWe are looking for customer care representatives to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social a...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Licensed Health Insurance Advisors wh...
POSITION OVERVIEW TOLL BOOTH SERVICE AGENT We are looking for agents to support walk-up customer inquiries, new account setup and MOV pass tag issuance at Parkersburg Memorial Bridge facilities. In this role, you will assist with new account set up, payment processing, general questions, and concerns. This is an entry-level, on-site position. Exp...