Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
59 Call Centre Jobs Found in Albany
Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for serving as a liaison between the member, the Health Plan, and the provider for the Highmark Delaware Medicaid product. The position conducts telephonic support to assess member needs, provide appointment scheduling assistance, and educating members of their rights ...
Description & Requirements Maximus is currently hiring a Sr. Customer Service R epresentative! This position provides telephonic assistance to the Complaints Unit at the State Department of Health (DOH). This position will require reviewing allegations of managed care organization (MCO) non-compliance with regulatory, statutory, and Department o...
NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a ...
Job Title: Customer Service RepresentativeLocation with zip code: Albany, NY, 12231Shift Timing (Day/ Evening/ Night: 1 st shift (8 AM to 5 PM)Duration: 24+ months with possibility of CTHJob Description:Respond to customer service inquiries by telephone, through written correspondence, by email and in person.Extract information from DOS records to ...
Job DescriptionCome and be an integral part of the Oracle Sales Organization!Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environm...
11 Warehouse Row. Albany, NY 12205What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
Acture Solutions is seeking a dedicated and customer-focused onsite Helpdesk Level I Technician to join our IT support team. The ideal candidate will provide first-line technical support to end-users, ensuring prompt and efficient resolution of desktop, software, and application-related issues. This role requires excellent problem-solving skills, e...
Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations.If yo...
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO's External Affairs department invites applications for a full-time Community and Government Affairs Represe...
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.General SummaryAs a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, ...